Ali Zaman  |  July 20, 2015  |  Cartoons

Pot luck

Are agents likely to use their heads, or tell tales? Don't leave query resolution to the flip of a coin, make sure agents are well equipped with the knowledge they need to resolve any issue.


Ali Zaman

Ali Zaman

Marketing Director

Ali leads the marketing team in telling the EvaluAgent story. After working with some of world’s largest brands including Pizza Hut, Unilever and Lexus, Ali ensures we share our vision in a way that genuinely inspires people.


Customer Surveys

From Land’s End to John o' Groats: Managing the diversity of customer expectations

Agent Empowerment

All inclusive: Why involving your agents can transform the call centre

Back to Top