Customers and case studies

We help brands improve their customer experience by creating an engaged workforce

10% reduction in Average Handling Time

Discover how EvaluAgent enabled Atos to delight its clients, deliver outstanding customer service and differentiate its proposition.

  • 10% reduction in Average Handling Time
  • 3% rise in customer satisifaction
  • Rolled out across multiple sites in under 3 months
Read the in-depth case study here

40% survey response rate using EvaluAgent

Learn how NS&I harnessed the power of EvaluAgent’s survey and insights module to achieve an unprecedented response rate

  • 8,000 realtime responses and growing
  • 40% Survey response rate
  • Accessability to live data for insights & reporting
Read the in-depth case study here
CSC
Cineworld
Invesco
Bupa
John Lewis
Ford
Engie
Ministry of Justice
Worldline
AON
Premier Inn
HMRC
Avios
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