We have forged our place in the industry by providing products and services that make contact centre employees better at delivering great customer experience. We’re good at it and have pedigree, but we want to be known as the market leaders in workforce engagement and we know our investment in technology will give us the best opportunity to achieve this.
We already work with some great companies in customer service but we’re growing quickly and need to expand the team to support the expanding client base and follow through on our aspirations.
As a group we agreed on a simple code that we like to follow, and we hope you do too:
The bare bones of the role will mean being at the core of architecting and building the platforms that continue to make EvaluAgent stand out. As a small company we need you to work end-to-end from designing solutions through shipping them, and from frontend to backend.
We’re most interested in using the right tools for the right job, and what’s right now might not be in a few months – you’ll be responsible for building in a way which supports quick iterations and most importantly cross-system integration.
There's an exciting challenge to scale our existing applications even further, to cater for growth and ensure we maintain a stable platform for our clients. We want you to be at the centre of the team whether it's looking for and removing bottlenecks or designing and building the next feature for release.